Special message about staying safe during the COVID-19 pandemic.

Your health is always a top priority at Camino Psychological Services, LLC. Below are additional safety measures being implemented during this time to help you stay well.

What Our Office is Doing

  • Meeting in the office only with active clients if they may be experiencing a clinical emergency, crisis, or a specific urgent need.

  • Offering phone or video sessions for all non-urgent appointments as an alternative to in-person appointments. I am using a free and HIPAA-compliant platform doxy.me that can be used on a PC, Mac, Android, or iPhone.

  • Updating internal procedures to allow for administrative/support staff to work entirely remotely.

  • When required to interact in-person with clients or colleagues, avoiding any hugs, handshakes, high-fives, or fist-bumps and being more mindful of maintaining increased personal space.

  • Washing hands before and after each appointment.

  • Using disinfecting wipes at least twice per day to wipe down frequently used surfaces, such as door handles, keyboards and phones, light switches, table tops, etc.

  • Removing non-essential items from the waiting room and treatment offices, such as magazines, pens, coloring supplies, fidget toys, etc.

  • Opening windows to improve ventilation whenever the weather permits.

  • Posting reminder signs in the bathroom and waiting room of what you can do to help prevent the spread of illness while visiting the office.

  • Collaborating with colleagues to ensure other professionals are implementing similar protocols while in the office.

What Clients Can Do

  • Please wash your hands as soon as you enter the office.

  • Please stay at home if you or a household member are having any flu-like symptoms or are feeling ill. Fees for missed appointments are waived due to unexpected illness and confidential video sessions are available.

  • Cover any unexpected coughs or sneezes with a tissue, then put it in the trash and wash your hands. Tissues are available in the waiting room, bathroom, and all individual offices.

  • Please consider ways to temporarily transition to video sessions rather than cancelling appointments, especially during these times of increased global stress.

  • Please talk to your therapist about supporting your wellness if you are deemed to be at a higher risk of complications from a COVID-19 infection.

Last updated March 19, 2020 and will be updated as new information and recommendations emerge.